Specialist in the delivery of transformation and change in the financial service industry having spent 20 years as a management consultant (13 of those at partner level) at Deloitte, KPMG Consulting and Capco. Expertise covers business and technology change in Capital Markets, Retail Banking and M&A.
- Delivering cost reduction initiatives for across Group Technology for a major retail bank, including design and implementation of new Operating Model for Western Europe
- Worked continuously with a leading UK based credit card company / retail bank for 3+ years helping with the transformation programme to regain their image as the innovators in retail banking and credit cards
- Originated and delivered a full business and technology transformation of the cash management businesses of two of the mainstream UK retail banks including cost reduction, operational efficiencies, and new product development
- Re-engineered the retail, commercial, and corporate operations for a global financial services organisation achieving compliance with Basel II regulation, improved lending and collections processes, and new technology landscape to support the additional business requirements